Hotel Information & Policies

Completed in July 1927, The Prince of Wales Hotel is located on the bluff overlooking picturesque Waterton Lake and the town of Waterton, Alberta. The hotel was built as an extension to the chain of hotels built by the Great Northern Railway near the turn of the century. The notorious winds in Waterton set back construction wreaking havoc on the site twice, but a feat of engineering ensures the building is safe and sound. 
This stately hotel, named after Prince Edward, offers 86 guest rooms, with a variety of bedding arrangements available. Guests have a choice of either mountainside or lakeside views.


Hotel Amenities
  • Royal Stewart Dining Room
  • The Windsor Lounge
  • Afternoon Tea
  • Complimentary Wireless Internet
  • 24-Hour Front Desk
  • Nearby Recreation in Waterton Lakes National Park and Waterton, AB
  • Spacious Lobby
  • Princess Gifts
Room Amenities
  • Free Local Calls
  • Daily Housekeeping Service
  • Gilchrist & Soames™  Environmentally-Friendly Toiletries
  • Golden Memory™ Down Alternative Pillows
  • Iron and Ironing Board (upon request)
  • Hair Dryer (upon request)
  • Fan (upon request)
  • Alarm Clock

Hotel Policies

Check-In & Check-Out

Check-In Time is 3 p.m.

  • If your room is available prior to 3 p.m. the front desk will be more than happy to check you in early. You may request an early check-in, but those requests are not guaranteed.

Check-Out Time is 11 a.m.

  • To take advantage of Express Check-Out, simply leave your keys in your room before you depart. You will receive a copy of your bill under your door during the final night of your stay.

Smoking Policy

All of our Glacier Park, Inc. rooms and facilities are non-smoking. Smoking is only permited in designated smoking areas outside the building.

Special Requests

Connecting rooms, rollaway beds, early check-in, specific floors, views, room numbers and other special requests are subject to availability and are not guaranteed. We will do our best to accommodate these requests upon check-in.

Cancellation Policy

An advance deposit, per room at each hotel, in the amount of the first nights stay and tax (less surcharges) is due at the time of booking. 
Deposit(s) are non-refundable if the reservation(s) is cancelled after 5:00 p.m. MDT 72 hours prior to the scheduled arrival date. NO EXCEPTIONS.
For reservations made within 30 days prior to arrival, the above policy applies with no 30-day grace period.
Deposits are fully refundable for 30 days following the date the reservation was made. From 31 days after the reservation was made until three days prior to the scheduled arrival date, the deposit will be refunded less the following administrative fee(s):
  • Canceling a room 30 days after the reservation was made will incur a $15 fee (per confirmation number)
  • Canceling an activity 30 days after the reservation was made will incur a $15 fee (per confirmation number)
  • Canceling a room with activities included will incur a $20 fee (per confirmation number)
  • Changes to your departure date made after you have stayed your first night will result in a $30 early departure fee.
  • No-show on date of arrival is considered a cancellation of your entire stay at that property and there will be no refund.
  • No-show for activities (including Afternoon Tea) will not be refunded.
We are unable to deviate from policies due to weather, illness, flight delays, road closures, etc. We strongly recommend that you obtain travel insurance.

Changing a Reservation or Activity

  • One complimentary change is granted per confirmation number.
  • After this one-time complimentary change, each call to make changes to that confirmation number will be subject to a $15 administrative change fee. This includes changes to activities associated with that confirmation number.
  • Examples of changes to a confirmation number that will incur the administrative change fee include, but are not limited to, the following: Changing the date of a room activity, changing the time of the activity, or changing accommodations type or location.